U.S. Navy Puget Sound Naval Shipyard and Intermediate Maintenance Facility / Booz Allen Hamilton
S&K provides IT operations, application management, maintenance, and customer support across the PSNS&IMF fleet, including remote sites and detachments. A primary function of the contract is 24×7 Tier 1 Help Desk support. On average, there are an estimated 14,000 support tickets each month for issues like computer accessibility and software installations. Employees also serve as the primary interface between the technical aspects of Navy Marine Corp Internet (NMCI) and the operational requirements of the command.